Warranty Information

For customer support and service enquiries regarding CHiQ products please contact our customer care centre on 1300 796 688.
Would you please get model number and serial number ready for quick response.



For Domestic Use: 3+7 years

Length of Warranty (Term): Relevant Parts
Three Years Warranty (from date of purchase) All parts and labour for repair or replacement (in-home service)
A further 7 years warranty for the compressor parts only. Subject to the terms of this warranty customers need to pay for:

a)     Labour;

b)    Parts or repairs other than the compressor parts;

c)     Freight to and from authorised service provider

Other Parts, Accessories (including plastic/glass accessories, bowels, evaporator pan, ice trays, crispers, shelves, strainers, extension pipes, control knobs/buttons & etc)

Length of Warranty (Term):
12-month Warranty (from date of purchase) Excludes misuse and customer
induced damage

This product has been designed for using in a normal domestic environment.
It is not intended for commercial use which will avoid warranty, such as supermarket, food shop, commercial kitchen & etc.
Some commercial places, including office, accommodation room & staff kitchen, are similar to domestic environment which will be covered by full warranty.


For Domestic Use:

Model Items Warranty Warranty Type
Remote Controls & Accessories 12 Months Repair or Replacement
LCD/LED 32 Inches and below 36 Months Parts and Labour (Carry in Service)
LCD/LED 33 Inches and above 36 Months Parts and Labour (In home Service)

For Commercial Use:

Model Items Warranty Warranty Type
All Models Remote Controls & Accessories 12 Months Repair or Replacement
TV Set 12 Months Parts and Labour

(33 Inches and above in home service)

“Domestic Use” means relating to personal and/or household family use only.
“Commercial Use” means used in commerce and/or commercial enterprises (including but not limited to hotels, motels, stores, commercial building, etc)